Tag Archives: supply chain

Unlikely Operations Heroes – Sales Reps

A few weeks ago, I met with the top operations managers of a major multinational consumer products company. These executives were very interested in understanding how to become more innovative. What could they do? What have other companies done? What … read on

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Two New Articles – Profitability Without Pain, and Supply Chain Finance

In the past few weeks, Sloan Management Review published an article about my new book, and I wrote the lead article in CSCMP Supply Chain Quarterly. Here are links: “Increasing Profits, Sans Pain” –  interview by Martha Mangelsdorf, Sloan Management … read on

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Profit from Managing Returns. Yes, Returns.

What do a typical hospital and a typical retailer have in common? They both have a problem managing returns. Let me explain. About a year ago, I spent a day with the President’s Cabinet of a major medical center. This … read on

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Three Missing Steps in Supply Chain Optimization

I just finished an interview with a journalist who is writing on the importance of supply chain optimization. This writer is addressing a set of distributors of products that have relatively low value for their weight and volume. This makes … read on

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