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Tag Archives: operations
Unlikely Operations Heroes – Sales Reps
A few weeks ago, I met with the top operations managers of a major multinational consumer products company. These executives were very interested in understanding how to become more innovative. What could they do? What have other companies done? What … read on →
Posted in Operating for Profit
Tagged operations, profitability, sales, supply chain
The Myth of the Operations Hero
Did you hear about the railroad operations manager who stayed up all night in a snowstorm helping right a derailed boxcar so the train could get through on time? If you were running the railroad, what would you do – … read on →
Posted in Operating for Profit
Tagged management, operations, profit, sales
