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Author Archives: Jonathan Byrnes
How to Turbocharge Your Strategic Account Management
My father used to tell the story of an elderly couple living in a small New England town. The husband had worked his entire career polishing the cannon on the town green every day. One day, as he neared retirement, … read on
Posted in Selling for Profit
Tagged key account management, marketing, strategic account management
John Wass, Former Staples SVP, Joins Profit Isle as CEO
Dear Friends and Colleagues, I am very pleased to let you know that John Wass has joined Profit Isle as CEO and Partner. John is former Senior Vice President of Staples, and was a key senior executive during Staples’ growth … read on
Posted in Uncategorized
Profit-based Segmentation, Omnichannel Retailing, and Same-day Deliveries
Recently a friend, who is editor of a leading business publication, sent me this note: Another question for you. How valuable do you think segmentation is for omnichannel retailers? Should every retailer do this type of analysis before deciding whether … read on
Posted in Selling for Profit
Tagged market segmentation, omnichannel retailing, same-day delivery
Online Interview with Jonathan Byrnes
Recently, I was interviewed by Margaret Reynolds for Breakthrough Masters. The interview, on accelerating profitable growth, is now available on the web. Here is the link: CEO Interview | Jonathan Byrnes I hope you find it helpful.
Posted in Thinking for Profit
Tagged Islands of Profit, Jonathan Byrnes, price war, profit
How to Double Your Market Share While Countering a Price War
Several weeks ago, I wrote a blog, “How to Win a Price War.” A number of readers sent me notes, including my former Harvard/MIT executive student, Tenglum Low. Tenglum was a top executive of both a major Malaysian steel company … read on
Posted in Thinking for Profit
Tagged Malaysia, price war, strategy, value footprint
September 19 Webcast – Secure and Grow Your Islands of Profit Customers
I will be presenting a live webcast, “Secure and Grow Your Islands of Profit Customers”, on Thursday, September 19 from 1-2 p.m. EDT, offered by Modern Distribution Management. There is no charge for this webcast. Here is a link to … read on
Posted in Selling for Profit
Tagged account management, profits
How to Win a Price War
Price war! How can you win without destroying your own profitability? Fire a bigger weapon? Outlast your competitors? Any way you look at it, a price war is the ultimate in self-destructive, lose-lose behavior – but it is one of … read on
Posted in Selling for Profit
Tagged price war, total cost, value proposition